UCaaS Provider Recommended for World-Class Partner Program, Strong Channel Relationships
LOS ANGELES, December 15, 2022 /PRNewswire/ — Broadvoice®, a provider of hosted voice, unified communications as a service (UCaaS), call center as a service (CCaaS) and SIP trunking services for businesses, announced today that TMC has named Broadvoice as a winner of the 2022 INTERNET TELEPHONY Friend of the Channel Award, presented by INTERNET TELEPHONY magazine. This is the second year in a row that TMC has recognized Broadvoice for its world-class channel lineup.
The INTERNET TELEPHONY Friend of the Channel Award recognizes organizations that implement world-class channel programs that attract VARs, MSPs and senior communications agents to their programs.
Broadvoice has been a partner-led organization since expanding into the enterprise communications market in 2014. Since then, the company has focused on developing solutions and support that enable partners to grow their UCaaS businesses.
Broadvoice’s b-hive UCaaS solution is based on a proprietary platform purpose-built for small and medium-sized businesses (SMBs) used by many partners. ib-hive combines cloud-based PBX, collaboration and call center features in an affordable environment for companies with as few as 10 and 250 employees.
Broadvoice provides each partner with a dedicated channel manager, partner sales manager and sales engineer to help close the deal. Once sold, the 90-Day Customer Success Program provides partner customers with three months of dedicated, courteous support. Customer success management experts set up systems that ease the customer learning curve and encourage user acquisition, which improves customer retention and preserves partner revenue streams.
“We are very happy to be honored by INTERNET TELEPHONY as a Channel Friend,” he said. Kim McLachlan, Broadvoice’s Senior Vice President of Sales and Marketing. “We built our go-to-market strategy with our partners in mind. We make it easy for them to sell our solutions with on-demand capabilities like the b-hive Communicator all-in-one mobile app. And, we also offer a dedicated sales support team and industry-leading incentives.”
“On behalf of TMC and the editors of INTERNET TELEPHONY magazine, we are honored to recognize Broadvoice as the winner of the INTERNET TELEPHONY Friend of the Channel Award for its outstanding programming,” said the CEO of TMC. Rich Tehrani. “We look forward to seeing great progress from Broadvoice in the future.”
The 2022 INTERNET TELEPHONY Friend of the Channel Award winners are published in INTERNET TELEPHONY magazine online.
Broadvoice simplifies communication for small and medium-sized businesses (SMBs) by combining powerful cloud PBX, UC and virtual call center collaboration features into one award-winning unified communications as a service (UCaaS) platform that delivers enterprise-class features at affordable prices. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to securely communicate with customers anytime, anywhere and on any device. With network assets and customers spanning four continents, Broadvoice serves the world’s SMBs, improving collaboration and commerce around the world. For more information, visit www.broadvoice.com.